Cancellation Policy

You can cancel any order placed, provided it's not been dispatched. During this case, you would like to inform GemUncle.com by e-mail (support@gemuncle.com) or call with order details as soon as purchase is completed.

GemUncle.com reserves the right to refuse or cancel any order placed for any product that's listed at an incorrect price. In case, you're charged, an equivalent shall be credited to your account and duly notified by email.

In case there are any quality concerns, please email us from your e-mail address at support@gemuncle.com by mentioning your subject line as order no. quality concerns. 

GemUncle.com takes quality together of their top values. just in case of any complaint, a special team are going to be assigned to research the matter so as to refund or replace the product to you. This process may take 2-3 weeks counting on concerns received by you.

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